XMPrint (hereinafter referred to as "we" or "the Company") recognizes the importance of user privacy and hereby establishes this Privacy Policy to clarify how we collect, use, share, protect, and process your personal information. Please read and understand this Policy carefully before using our website, applications, services, or participating in our activities.
II. Personal Information We Collect
We may collect the following types of personal information, including but not limited to:
Basic Information: Name, gender, age, contact details (such as mobile phone number, email address), location, etc.
Account Information: Username, password, profile picture provided when you register or log in to our platform.
Transaction Information: When you use our printing services, we may collect order details, payment information (processed through secure third-party payment platforms).
Device Information: When you visit our website or applications, we may collect your IP address, device model, operating system version, etc., to optimize user experience.
Sensitive Information: In specific cases, such as medical packaging printing requirements, we may collect personal health and physiological information, but only with your explicit consent and in strict compliance with relevant laws and regulations.
III. How We Use Your Personal Information
We collect your personal information primarily for the following purposes:
Service Provision: To provide you with paper packaging printing services, including design, production, logistics, etc.
Customer Service: To answer your inquiries, handle complaints, and suggestions.
Marketing & Promotion: To send you product updates, promotional activities, etc. (you can choose whether to receive such information).
Statistical Analysis: To analyze user behavior and improve our products and services.
Compliance & Regulation: To comply with legal and regulatory requirements and cooperate with government or judicial investigations.
IV. How We Share and Transfer Your Personal Information
Sharing: We only share your personal information with our affiliates, service providers, and partners when permitted by law or with your explicit consent. We sign confidentiality agreements with these third parties to ensure your information security.
Transfer: In cross-border transactions, we comply with relevant laws and regulations to ensure your personal information is processed legally and securely.
V. Use of Cookie Technology
We may use Cookie technology to collect and analyze your visit information to optimize website performance and user experience. You can manage Cookie usage through your browser settings.
VI. Personal Information Security & Protection
We adopt various security measures to protect your personal information, including but not limited to data encryption, access control, security audits, etc. We commit not to disclose your personal information to unauthorized third parties.
VII. Your Rights
You have the right to inquire, correct, delete your personal information, or withdraw your consent to our processing of your personal information. You can submit relevant requests through our customer service channels.
VIII. Revisions & Notifications
We reserve the right to revise this Privacy Policy at any time and will notify you of the revisions through website announcements, email notifications, etc. Please check this Policy regularly for updates.
IX. Contact Information
If you have any questions or suggestions regarding this Privacy Policy, please contact us via:
